Xbox gaming consoles are known for their immersive experiences and robust performance. However, users occasionally encounter error codes that can disrupt gameplay. One such error is Xbox Error Code 0x87e105dc, which typically arises when attempting to launch a game. This error can be frustrating, but understanding its causes and learning how to address it can help you quickly resume your gaming sessions. In this guide, we'll explore the reasons behind this error and provide step-by-step solutions for Xbox Series X|S and Xbox One users.
Understanding Error Code 0x87e105dc
The Xbox Error Code 0x87e105dc usually occurs when there is an issue with game ownership verification or network connectivity. It prevents the game from launching and is often accompanied by a message suggesting a temporary service or network problem. Here are some common causes of this error:
- Network Connectivity Issues: An unstable or disconnected internet connection can prevent the Xbox from verifying game licenses.
- Xbox Live Service Outages: Temporary outages or maintenance of Xbox Live services can trigger this error.
- Account or Licensing Problems: Issues with the game license or account permissions can result in errors when launching the game.
Step-by-Step Solutions to Fix Xbox Error Code 0x87e105dc
Step 1: Verify Xbox Live Service Status
- Check Xbox Status: Visit the Xbox Live Status page to determine if there are any service outages or maintenance activities.
- Wait and Retry: If there's an outage, wait until services are restored before retrying to launch your game.
Step 2: Check Your Network Connection
Test Network Connection:
- Press the Xbox button on your controller to open the guide.
- Go to Profile & System > Settings > General > Network Settings.
- Select Test Network Connection to ensure your internet is working properly.
Reset Your Router: Power cycle your router by unplugging it for 30 seconds before plugging it back in. Reconnect your Xbox and try launching the game again.
Step 3: Restart Your Console
- Perform a Full Restart:
- Press and hold the Xbox button on the front of your console for 10 seconds until it turns off.
- Wait a moment, then turn the console back on.
- Attempt to relaunch the game.
Step 4: Clear Alternate MAC Address
- Clear Network Settings:
- Open the guide by pressing the Xbox button.
- Navigate to Profile & System > Settings > General > Network Settings.
- Select Advanced Settings, then Alternate MAC Address.
- Choose Clear and restart your console.
Step 5: Re-add Your Account
- Remove and Re-add Your Account:
- Go to Settings > Account > Remove accounts.
- Select your account and remove it.
- Restart your console, then navigate back to Add new under accounts to re-add your profile.
Step 6: Check Game License and Ownership
- Verify Game Ownership:
- Ensure that you are signed in with the same account that purchased the game. If the game was acquired through Xbox Game Pass, ensure your subscription is active.
Conclusion
Experiencing Xbox Error Code 0x87e105dc can be frustrating, but following these steps can help resolve the issue efficiently. By ensuring stable network connections, checking Xbox Live status, and verifying game licenses, you can get back to enjoying your gaming experience. If the problem persists, consider reaching out to Xbox Support for further assistance.