Encountering errors during Windows updates can be quite frustrating, especially when the error code is as cryptic as 0x80070020. This error typically arises when another program interferes with the update process, often due to file access conflicts. Let's delve into this issue and explore various methods to resolve it.
Understanding Error Code 0x80070020
When Windows Update attempts to access a file that's currently in use by another application, error code 0x80070020 often appears. This can occur with background applications, such as antivirus software, which inadvertently block the update process. However, resolving this error may not be as complicated as it seems. Here are some steps that might help you fix the problem.
Step-by-Step Guide to Resolve Error 0x80070020
Restart Windows and Disable Background Software
A simple reboot of your system can clear temporary conflicts causing the issue. After restarting, try disabling antivirus software or any unnecessary applications temporarily.
Run Windows Update Troubleshooter
Microsoft provides a built-in troubleshooter that can automatically detect and attempt to fix Windows Update issues:
- Go to Settings > Update & Security > Troubleshoot.
- Select Windows Update, then click Run the troubleshooter.
This method is akin to using standard repair techniques for other Windows errors, like those detailed in this step-by-step guide to fix USB drive errors.
Check and Manage Disk Space
Ensure that your system has sufficient disk space for updates. Windows updates might fail if there's inadequate storage, similar to errors outlined in other guides like installation issues.
Review and Adjust Windows Services
Sometimes, the Windows Update Service itself can be problematic. Restart the services with these steps:
- Press
Win + R
to open the Run dialog. - Type
services.msc
and press Enter. - Locate Windows Update, right-click, and select Restart.
Similarly, adjusting services has proven effective for other Windows issues like those discussed in fixing network-related errors.
- Press
Perform a Clean Boot
A clean boot helps in starting Windows with a minimal set of drivers and startup programs. This can identify if third-party applications are causing the problem:
- Type
msconfig
in the Run dialog. - Under the Services tab, select Hide all Microsoft services, then click Disable all.
- Under the Startup tab in Task Manager, disable all startup items.
- Type
Reset Windows Update Components
Corrupt Windows update components can lead to persistent issues. Here's a reset process:
- Open Command Prompt as Admin and execute:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver
Followed by renaming the SoftwareDistribution and Catroot2 folders:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old
Restart the services:
net start wuauserv net start cryptSvc net start bits net start msiserver
- Open Command Prompt as Admin and execute:
If the problem persists, Microsoft's official troubleshooting guide can be a helpful resource for more personalized assistance.
Final Thoughts
What has been your experience with such stubborn update errors? Resolving errors like 0x80070020 requires a combination of patience and strategic troubleshooting. By following these steps, you can typically identify and eliminate the root cause, ensuring your updates proceed smoothly.
Remember, technology isn't perfect, and glitches happen. But with troubleshooting skills and a bit of persistence, you can usually find a way around these hurdles.